Cancellation & Refund Policy

1. Recurring Subscription Cancellation Conditions

• Self-Serve Portals (B2C Retail & B2B Team Tiers): Users enrolled in automated recurring monthly or annual billing tracks can stop future charges at any time. Cancellations must be managed directly via the account settings panel within the user dashboard.
• Processing Deadlines: To ensure the third-party merchant handler (Razorpay) stops the subsequent automated cycle charge, your cancellation must be submitted at least twenty-four (24) hours before your next scheduled renewal date.
• Access Continuity: Once a cancellation is recorded, your paid access level remains open until the end of your current prepaid billing cycle. No partial refunds are issued for mid-cycle cancellations.

2. The Strict "No Refunds" Infrastructure Rule

• All Sales Are Final: Due to the severe, instantaneous operational computing costs incurred by Company through dedicated cloud-GPU clusters immediately upon running style-consistency models or video render pipelines, all transactions processed via Razorpay—including automated monthly retainers, B2B access fees, and separate credit pack additions—are 100% non-refundable.
• No Subjective Style Reversals: We do not offer refunds or financial reversals if an output asset fails to match your personal artistic preferences or style targets. The platform provides real-time generation previews; once a high-volume credit allocation or rendering pipeline runs, the computing resources are consumed permanently.
• Unused Token Balances: Unused credit pack tokens cannot be converted back into cash or real legal tender. Unspent balances remain active within your account according to the standard expiration timelines detailed in our Terms and Conditions.

3. Chargeback Penalties & Account Protection

• Dispute Limitations: Before filing a formal payment dispute or chargeback with your financial institution, you agree to contact our support team at hey@animeblip.com to review your billing issue.
• Account Deletion Rule: If a user bypasses our support team and files an automated international chargeback or payment reversal claim for computing costs calculated by our system telemetry, Company will instantly freeze and delete the target user account and all connected workspace files.

4. Contact Infrastructure for Cancellation Support

For any billing discrepancies, multi-charge errors, or manual cancellation assistance, contact our financial administration desk at: